Saturday, December 5, 2009

Getting to the heart of diplomacy

Saturday December 5, 2009

Getting to the heart of diplomacy

AT YOUR SERVICE
By TAN SRI RASTAM MOHD ISA
Secretary-General of the Ministry of Foreign Affairs


rastam@kln.gov.my

In this era of challenging global dynamics, Wisma Putra is tasked with ensuring that the needs of the country in the field of diplomacy and international relations are well looked after.

Tan Sri Rastam Mohd Isa

THE Ministry of Foreign Affairs, also known as Wisma Putra, has been at the forefront of promoting and defending Malaysia’s interests abroad.


Over the years, the functions and responsibilities of the ministry have evolved considerably in keeping with the demands of the nation and the constantly changing global environment. The broadening of Malaysia’s interests, covering many areas, has necessitated a non-traditional foreign policy implementation through innovative means.


Today, Wisma Putra operates from Putrajaya and through 105 Malaysian diplomatic and consular missions abroad. We also rely on the services of honorary consuls around the world.


The ministry’s Strategic Plan outlines the way forward for Wisma Putra for 2009-2015. Among others, it focuses on the advancement of Malaysia’s political, economic and strategic interests by engaging with several key countries.


The success of Prime Minister Datuk Seri Najib Tun Razak’s visit to China earlier this year followed a series of successful visits to several Asean, Asian and European countries.


Several foreign leaders including from Indonesia, Brunei, China, Australia, Thailand and New Zealand have also visited Malaysia since he took office in April 2009.


These exchange of visits constitute an important component of Malaysia’s relations and cooperation with foreign countries. Wisma Putra facilitates and coordinates the follow-up and implementation of their outcome with other relevant ministries and agencies.


Mechanisms such as the Annual Consultations between the Prime Minister and leaders of our close neighbours, joint commissions headed by the Foreign Minister, and other forms of bilateral consultations provide the vehicle for dialogue and consultation with other countries.


Fourteen key performance indicators (KPIs) have been identified to measure the performance of the ministry. These include the enhancement of bilateral relations and cooperation with our immediate neighbours and strategic partners; strengthening regional cooperation through Asean; advancing Malaysia’s interests at the United Nations and other regional organisations; and providing efficient and effective consular services.


As the country develops and prospers, and with more Malaysians travelling abroad for tourism, employment, business, educational and other purposes, the demand for more efficient and effective consular services has risen considerably. Wisma Putra and our missions assist in furnishing Certificates of Good Conduct, attesting important documents and providing answers to various consular related enquiries.


Travellers who lose their passports, money and belongings can seek assistance from Malaysian missions.


Assistance is also provided for the increasing number of Malaysians imprisoned in foreign countries or killed and injured in accidents abroad. Wisma Putra has reduced the time taken to issue a Certificate of Good Conduct from four to six weeks down to less than two days since March 2008.


Our officers and staff have responded fast and efficiently to the calls to help a Malaysian stranded in a remote village in Nepal, to assist our businessmen who run into difficulties in Africa, or to organise the evacuation of our citizens from disaster or conflict areas.


In all these situations, the selfless dedication and commitment remains behind the scenes and is seldom raised or publicised, whether during the airport siege in Bangkok, terrorist attack in Mumbai or earthquake in Padang.


The work of our missions is complemented by dedicated honorary consuls who are prominent personalities established and known to the authorities and societies in their cities or regions.


They provide valuable consular assistance, actively promoting Malaysia through cultural, tourism, sports, investment and through their business activities. They maintain good contact with Malaysians and locals in their areas, be it in Basle, Madrid, Hamburg, Bali, Adelaide or Beirut.


Wisma Putra also provides support and services for the diplomatic community in Malaysia. Our Protocol Department attends to questions relating to privileges and immunities of foreign diplomats as well as their needs, safety and security, in liaison and coordination with other relevant ministries and agencies.


Recently, a new smart identity card for foreign diplomats was introduced in cooperation with the Immigration Department. In order to develop greater efficiency and responsiveness to the public and the diplomatic corps, the Ministry has obtained MS ISO 9001:2008 certificates for both the Protocol Depart-ment and Consular Division since June 2009.


Efforts are constantly undertaken to ensure that Wisma Putra officers are adequately trained in protocol and ceremony as well as other areas within the Ministry’s competency.


Such training is regularly conducted at the Institute of Diplomacy and Foreign Relations (IDFR) which is part of Wisma Putra. Malaysia remains an important and active founding member of Asean. We will make concerted efforts to work with other Asean member countries and Asean’s partners to realise the Asean Community by 2015.


The Malaysian Asean National Secretariat resides in Wisma Putra. It coordinates the various Asean activities with other ministries and agencies as well as with the Asean Secretariat in Jakarta and the national secretariats of other member countries.


Malaysia continues to play a key role in the Organisation of the Islamic Conference (OIC) which we consider important for promoting cooperation among the Islamic countries.


In November, Malaysia hosted and chaired the D-8 Ministerial Meeting where Foreign Ministers mapped out further initiatives to promote greater economic cooperation between the member states first outlined and agreed at the D-8.


Tuesday, February 24, 2009

Monday, February 9, 2009

DECISION OF THE UK GOVERNMENT NOT TO INTRODUCE VISA REQUIREMENT FOR MALAYSIAN PASSPORT HOLDERS

PRESS RELEASE

OUTCOME OF THE VISA WAIVER TEST (VWT)

AND THE DECISION OF THE UK GOVERNMENT NOT TO INTRODUCE VISA REQUIREMENT FOR MALAYSIAN PASSPORT HOLDERS

  1. Malaysia welcomes the decision of the United Kingdom (UK) not to introduce visa requirement for Malaysian passport holders. Malaysia is very pleased with the ongoing cooperation and assistance of the UK authorities on this issue. The positive result of the VWT is reflected by the close working relationship between the British High Commissioner, H.E. Boyd McCleary and his officials and the Ministry of Foreign Affairs, Ministry of Home Affairs and the Department of Immigration Malaysia.

  1. Malaysia will continue to ensure the UK Government on the high level of security at all international airports in order to prevent Malaysia from becoming a transit point for illegal migrants into the UK. It will impose sanctions on Malaysian immigration offenders who continue to overstay and work illegally in the UK. Malaysia will conduct publicity campaigns to bring awareness among Malaysians in order not to breach Immigration Rules of the UK.

  1. Efforts to crack down on the activities of facilitators and people smugglers in Malaysia will be undertaken continuously. Coordination among other lead agencies involved in this area will be the thrust of this exercise.

  1. The level of cooperation between Malaysia and the UK authorities in migration issues testifies to the existing excellent bilateral relations between the two countries. Malaysia looks forward in developing closer cooperation with the UK in this area through the proposed MoU on Immigration Cooperation which will be signed in the near future.

  1. The VWT is an eye opener for Malaysia and is glad that this issue has been resolved with the UK. It will utilise this experience in overcoming new challenges related to this in the future.

Ministry of Foreign Affairs, Malaysia

PUTRAJAYA

9 February 2009




KENYATAAN AKHBAR

VISA WAIVER TEST (VWT) DAN KEPUTUSAN KERJAAN UK TIDAK MENGENAKAN KEPERLUAN VISA KEPADA PEMEGANG PASSPORT MALAYSIA

  1. Malaysia mengalu-alukan keputusan Kerajaan United Kingdom (UK) untuk tidak mengenakan keperluan visa kepada pemegang pasport Malaysia. Malaysia amat gembira di atas kerjasama dan bantuan yang telah diberikan oleh pihak berkuasa UK dalam perkara ini. Keputusan positif dari VWT ini mencerminkan hubungan kerjasama erat yang telah terjalin di antara Pesuruhjaya Tinggi British ke Malaysia, T.Y.T. Byod McCleary dan pegawai-pegawainya dengan Kementerian Luar Negeri, Kementerian Dalam Negeri dan Jabatan Imigresen Malaysia.

  1. Malaysia akan terus memastikan tahap keselamatan yang tinggi di semua lapangan terbang antarabangsa untuk menghalang Malaysia daripada menjadi pusat transit kepada pendatang tanpa izin yang ingin memasuki UK. Malaysia juga akan terus mengenakan hukuman kepada mereka yang tinggal melampaui tempoh yang dibenarkan dan bekerja secara haram di UK. Malaysia akan terus meningkatkan usaha kempen kesedaran kepada rakyatnya supaya tidak melanggar peraturan imigresen UK.

  1. Usaha untuk membanteras aktiviti orang tengah dan penyeludup manusia di Malaysia akan terus dilaksanakan secara berterusan. Koordinasi di antara semua agensi yang terlibat akan menjadi teras utama dalam melaksanakan usaha ini.

  1. Kerjasama yang diberikan oleh kedua-dua pihak dalam isu migrasi ini menggambarkan hubungan yang erat di antara Malaysia dan UK. Malaysia berharap akan dapat mempertingkatkan lagi kerjasama dalam bidang imigresen dengan pihak UK khususnya melalui Memorandum Persefahaman Kerjasama Immigresen yang akan di tandatangani tidak lama lagi.

  1. Pelaksanaan VWT ini telah membuka mata Malaysia dan ia amat gembira kerana isu ini telah dapat diselesaikan. Malaysia akan menggunakan pengalamannya dalam perkara ini untuk menghadapi cabaran-cabaran baru isu migrasi di masa hadapan.

Kementerian Luar Negeri Malaysia

PUTRAJAYA

9 Februari 2009

IDFR

Tuesday February 10, 2009

School for world's diplomats

By TEH ENG HOCK


KUALA LUMPUR: If training go­­vern­­­ment officers to excel in diplomatic service is tough, imagine what it would be like to fine-tune full-fledged foreign ambassadors to be at the top of the game.

Institute of Diplomacy and Foreign Relations (IDFR) executive chairman Tan Sri Hasmy Agam knows what it takes to be a top diplomat, having served in various postings all over the world including Malaysia’s Per­manent Re­­pre­­sentative to the United Nations.

Representatives from more than 135 countries had been trained, or had trained others, through courses, workshops and seminars on diplomacy and international relations at IDFR.

Last year, ambassadors from Bos­nia Herze­govina and Palestine at­­tended courses at IDFR, while the year before, the institute played host to ambassadors from Iraq, Afghanis­tan and Timor Leste.

When Hasmy took over the IDFR in April 2007, one of his first responsibilities was to revamp the diplomatic training system by making the scope more in depth to produce multi-tasking diplomats with a global overview.

The institute is not all that new, with an alumni of about 8,000 serving in embassies and foreign missions around the world since its in­­ception in 1991.

Housed in Wisma Putra’s former headquarters here, the institute re­­sembles a nice getaway resort complete with a 60-room hostel.

Also incorporated into the 8.5ha land is the Treaty Room, where actual treaties were signed when the building housed the Foreign Minis­try.

“The Prime Minister (Datuk Seri Abdul­lah Ahmad Badawi) gets nostalgic about this place, especially the Trea­ty Room, as he spent many years here as Foreign Minister,” said Has­my.

The institute moved to its current location in Jalan Wisma Putra after sharing its premises with the National Public Administration In­­stitute (Intan) for 15 years.

It was officially launched on Jan 8 this year by Abdullah.

During its inception on July 1, 1991, the IDFR was placed under the Prime Minister’s Depart­ment before it was placed under the purview of the Foreign Ministry in 2004.

“Back then, three quarters of the participants were foreign diplomats. When our leaders go abroad, they got requests from their foreign counterparts to train their diplomats. So we started opening our doors,” he added.

Former world leaders who had given lectures at IDFR include South African president Nelson Mandela, UN secretary-general Kofi Annan, Pakistan prime minister Benazir Bhutto and Palestinian leader Yasser Arafat.

Monday, May 5, 2008

CADANGAN MEWAJIBKAN RAKYAT MALAYSIA YANG INGIN KE LUAR NEGARA MENDAPATKAN PERAKUAN KELUARGA

CLARIFICATION REGARDING YB FOREIGN MINISTER'S STATEMENT

ON PROPOSAL TO REQUIRE DECLARATION OF PURPOSE FOR MALAYSIANS GOING ABROAD

________________________________________________________________

 

The Ministry of Foreign Affairs would like to clarify the position arising from media reports over a statement made by Foreign Minister Datuk Seri Utama Dr Rais Yatim on 3 May, 2008, concerning a proposal requiring declarations of purpose from parents or employers to ascertain visit purposes abroad.

 

The Ministry wishes to clarify that the Minister in his statement intimated that parents and employers take special interest in their children's activities abroad including supposed trips overseas. The Minister was specifically referring to children and women under the age of 21. The Minister meant well in his proposal which is to help protect our citizens. He intimated that young girls especially, are now targeted by unscrupulous parties with attractive promises and facilities. 

 

This is to serve as a means of allowing parents to be more aware of their children under the legal age who want to travel outside the country. It would help prevent Malaysians from being victimised by international criminal syndicates who are targeting our citizens due to a number of reasons. Notwithstanding that, it is part of Asian culture whereby children inform their parents on their travel plans before embarking on a journey, especially overseas.

 

The proposal to facilitate young persons with parental letters of intent would not be a violation of human rights since it would, if accepted, only apply to those who are still under the legal guardianship of their parents to begin with. The proposal is not in any way intended to belittle or violate any rights. If accepted, the Minister's proposal will only augment parental care and concern for their children or young women under the care of guardians or employers.

 

 

 

KENYATAAN AKHBAR

 

PENJELASAN KENYATAAN MENTERI LUAR NEGERI MENGENAI CADANGAN MEWAJIBKAN RAKYAT MALAYSIA YANG INGIN KE LUAR NEGARA MENDAPATKAN PERAKUAN KELUARGA

 

 

Kementerian Luar Negeri ingin membuat penjelasan terhadap laporan media yang disiarkan berikutan kenyataan yang dibuat oleh Menteri Luar Negeri, YB Datuk Seri Utama Dr Rais Yatim pada 3 Mei 2008, mengenai cadangan mewajibkan rakyat Malaysia yang ingin keluar negara mendapatkan terlebih dahulu surat perakuan daripada keluarga atau majikan.

 

Pihak Kementerian ingin menjelaskan bahawa YB Menteri Luar dalam kenyataannya sebenarnya menyeru supaya ibu bapa dan majikan mengambil berat tentang aktiviti anak-anak dan pekerja mereka yang keluar negara. Nasihat oleh YB Menteri Luar ini ditujukan khusus kepada golongan kanak-kanak dan wanita yang berumur di bawah 21 tahun. Cadangan yang disuarakan YB Menteri Luar ini berniat baik demi melindungi warganegara Malaysia. Beliau mengemukakan cadangan tersebut memandangkan bahawa anak-anak gadis warga Malaysia sering menjadi sasaran pihak yang tidak bertanggungjawab yang menggunakan pelbagai umpan dan janji untuk melakukan kegiatan penipuan mereka.

 

Cadangan ini juga bertujuan menggalakkan ibu bapa supaya lebih peka tentang tujuan sebenar anak-anak mereka di bawah umur 21 tahun yang ingin keluar negara. Ini dapat membantu mengelakkan rakyat Malaysia dari menjadi mangsa sindiket jenayah antarabangsa yang mensasarkan warga negara kita atas sebab-sebab tertentu. Dalam pada itu, cadangan ini juga selari dengan nilai-nilai ketimuran di mana seseorang anak sepatutnya memberitahu ibu bapa mereka berkenaan dengan tujuan dan rancangan mereka sebelum memulakan perjalanan, terutamanya keluar negara.

 

Cadangan untuk mensyaratkan mereka yang di bawah umur 21 tahun untuk mendapat terlebih dahulu perakuan daripada ibu bapa mereka juga tidak melanggar hak-hak individu. Ini adalah kerana cadangan ini, jika diterima, hanya akan disyaratkan kepada mereka yang berada pada kumpulan umur yang sememangnya meletakkan mereka di bawah tanggungjawab ibu bapa mereka. Cadangan ini tidak pun berniat untuk memperkecilkan atau melanggar hak mana-mana pihak. Jika diterima, cadangan oleh YB Menteri Luar ini sebenarnya akan memperkukuhkan lagi keprihatinan ibu bapa terhadap anak-anak mereka dan juga sikap ambil berat majikan dan penjaga yang bertanggungjawab terhadap nasib gadis yang di bawah tanggungjawab mereka.

 

 

Bahagian Penerangan Luar Negeri

Kementerian Luar Negeri

Putrajaya

 

5 Mei 2008

Interview with YB Foreign Minister

Sunday May 4, 2008

Glad to be back in the old saddle


Twenty-two years after leaving Wisma Putra, Datuk Seri Dr Rais Yatim has returned to be Malaysia's face to the world. The country's cultured chief diplomat has already embarked on a blistering pace, representing the country internationally. The Foreign Minister spoke to The Star's PAUL GABRIEL on his efforts to create better relations with the world, how Malaysia can present a better image of itself, and the golden rule of diplomacy.

Dr Rais working at his desk in his office at Wisma Putra.

Q: May I start by asking if you are pleased to return to Wisma Putra?

A: Yes, I am very happy. Coming back to a ministry, which I used to be in 22 years ago, is nostalgically satisfying. The only lamentation is that I don't see those officers whom I used to work with ... almost all of them have changed places.

It's a good reunion for me, and I have to brush up my aptitude on international relations again. It is not really a difficult task for me, but I have to update myself with world affairs and on the state of our diplomatic missions abroad, and how Wisma Putra could actually play the role of safeguarding the interest and sovereignty of Malaysia overseas. For example, our priorities where thousands of our students are and the dictates of the rule of law.

Q: What are the pressing foreign policy issues on your table now?

A: There is certainly the food crisis that we are facing which some parties have called the silent tsunami coming forth. I think Malaysia should grip itself with the reality of escalating food prices in future, with the World Bank estimating that food prices have risen by an average of 83% over the past three years. About 100 million people could be tipped into the poverty cauldron very soon.

Now this is very alarming. The Food and Agriculture Organisation is the entity responsible but no way can we only rely on them.

I was in Pakistan and Egypt recently, where there are food problems. Thailand, Laos and Vietnam are considering rationing their rice exports. So we have to rely on our own. It cannot be too diplomatic when the stomach is affected.

Other than food, it is the historical problem areas like Palestine, Iraq. We also have outstanding issues to deal with our neighbours – Brunei, Indonesia, Thailand and Singapore. We share common problems with them and we have to assimilate some of these problems into full understanding. I will be going to Indonesia tomorrow to meet with the president and we would like to find a more amicable way for both countries to work out problems.

Q: Malaysia has used softer diplomacy in dealing with the United States, Singapore and Australia on tough issues. Some quarters have criticised the present administration for this. What is your view?

A: Let's put it this way, there is no one stereotype approach that we should adopt. The style of being brisk and rigid, perhaps at certain moments that worked. But we should also regularise ourselves, if by being diplomatic, by using the softer approach, as clearly envisaged by the leadership of Datuk Seri Abdullah (Ahmad Badawi), if it works, why not.

I am not denying that there would be times when Malaysia has to be assertive. For example, on the question of Iraq, we never agreed that the resolution should be through war, through the catapulting of superpower role in the way that it has emerged there. We have been certain about it.

But when it comes to dealing with our interest in trade, or the assertion of our view on the reorganisation of the United Nations, we must be diplomatic in our approach. So the compartmentalisation of approach should not be there.

Q: You were recently in Singapore to meet with the top brass, just as the International Court of Justice in The Hague is preparing to deliver its judgment on the Pulau Batu Putih case. Will Malaysia and Singapore be ready to move forward, irrespective of the decision?

A: We have told Singapore, that in the event Malaysia gets the judgment, that Singapore should readily accept the fact. And if Singapore gets the decision, Malaysia would also do likewise. So there is very good elbow room for us to manoeuvre. The only thing is that the people of Johor will have to be informed of the possibilities either way.

I have told my Singapore counterpart George Yeo that we must be in regular contact, via phone calls and SMS – telephone and SMS diplomacy. Not so rigid and frigid where every move has to be noted, send by courier, etc.

A lot can be done by friendly interaction first, then followed by the substance.

Q: Wisma Putra has not had a change of minister for about a decade. Recently, you said that the Foreign Ministry has lost the gleam and cutting edge in certain aspects of its work, overtaken by Singapore and Thailand. How do you plan to restore the shine?

A: Perhaps I was a bit prejudicial in my statement, after leaving Wisma Putra 22 years ago and coming back. At the back of my mind, I still thought that certain postures are there when they are not. Having said that, we truly need a new gallop in terms of approach, services that we give overseas and the total image of what Malaysians regard us when they go overseas, or when they see us perform our role during big meetings and conventions.

I have somehow tried to put the summation that foreign policy is actually understanding world politics. If you don't have that understanding, firstly we would be inadequate in our approach. Secondly, foreign policy must be with the birth of services. That is where we would like to augment the relationship between the ambassador and Malaysians overseas, to the level of feeling at ease and appreciative of what we do.

For example, if a (Malaysian) girl is being detained in Sao Paolo, do you send a junior officer or must the ambassador himself go and find out? It would make a big difference if the ambassador himself goes. So that kind of message has been relayed, to take the interest of our citizens first-hand, and give the best service that we could. The other thing is the ability to communicate, to bargain for what is best for Malaysia, must be ongoing.

For this we need to have lingual perception, lingual ability. We have to train people again. There was a time when our counterparts from Thailand, Vietnam and Laos used to come to us for training. But now many of them have surpassed us in bargaining diplomacy through the WTO, through cold and hard analysis of legal documents ... we don't seem to have much of the ability left.

Perhaps this knowledge went off with that segment of officers. It is my fervent hope that we could catch up in these areas. We will be setting up the necessary training for our officers. I'd like to see a good mix of Malaysians in this ministry who can have Malaysia at heart.

Q: Datuk Seri, you have said that the present political scenario in the country is not ideal for Wisma Putra to conduct its international work. Can you elaborate?

A: That stems from my belief that many of our ambassadors may not be able to understand the full context and extent of what has taken place recently, to the point that the Government has been reduced to a simple majority in Parliament.

Now, shall I say the gusto to have universal values in Malaysia is very real. For example, the sudden feel that we must revamp our judiciary for the rule of law, (for) the environment to be more conducive to our well-being, this is all rather sudden again.

And then the desire to achieve the democratic process that we don't mind if we are being labelled otherwise, this is also part of the scenario. Our ambassadors must be equipped, that is why the Information Division of Wisma Putra must be revamped quickly.

Q: Will you let your officers speak to the press? There are criticisms that it is impossible to get information from Wisma Putra, other than from the minister himself.

A: There are of course certain topics that they won't be able to analyse, or disseminate. But by and large, our Information Division will be allowed to disseminate facts and figures, as well as standpoints, from time to time. I do not think that the minister alone should be speaking on all matters. But at the same time, we must be cautious as to the adequateness of the explanation on policy. I have already put the Information Division to be in charge of giving the answers. Any complaint against our ambassadors, or any of our officials overseas, must come to us quickly.

Q: Malaysia has 104 missions worldwide. Are we going to cut down or expand?

A: I believe the 104, excluding the one we used to have in Baghdad, which is now being overseen by our mission in Jordan, is more than we can chew actually. I would like to see that every mission has, shall I say, a report card attached to it. They have to achieve certain things within the year, for example, what kind of interaction have they done with our students, this is relevant in Britain, Australia, Egypt, Japan.

Then what kind of assistance has been rendered to Malaysians in distress, they must answer that positively. Have you equipped yourself with the new techniques of negotiation, have you moved into the inner circle of each country, into the leadership circle, then you would be considered a friend of that country. I have given all the topics when I was in Cairo three weeks ago and they are following up on this.

Q: In our efforts to build bridges with the world, would Malaysia consider breaking new ground and establishing relations with the Vatican, for example, which is playing an important role in world affairs?

A: It is very pertinent, because Islam and the West is now a permanent topic that we entertain and we have to play a role there so that the jagged view vis-à-vis Islam is not always through one keyhole, it has to be through various keyholes.

Likewise, the universal understanding of multi-religious facets is very important. Whilst we may not be able to have direct relations with the Vatican, it would help us in the long run if we could have among us ambassadors-at-large who could be designated to be in touch with the Vatican and certain entities of the world pertaining to inter-religious understanding. We are looking into that and I hope a good, firm view would materialise.

Q: There are complaints from foreign diplomatic missions based here of poor treatment from Wisma Putra. One senior British diplomat who wanted to meet an official to discuss the Myanmar issue was kept waiting for weeks, and then told to read the newspapers to find out what was going on. How do you expect your officers to deal with the foreign missions?

A: I would like to say categorically that instances of such nature should be history to Wisma Putra. I would like the whole system in our country to know that if at any time they cannot get through to any officer in Wisma Putra, then I must know immediately. No small stone or big boulder will be left unturned in that respect.

Wisma Putra is here to help, no one should be so aloof as to say, "Go and read the newspapers." If that is true, I'd like to see the face of that officer myself, and I'd like to deal with him. We'll have to be very sensitive about this. I have said that anyone who hears of a Malaysian in distress overseas, the ambassador must be the first to react to it. Likewise here, if anyone is in need of help, then Wisma Putra should be ready.

I have given out my direct telephone numbers including my hand phone number and I want to get feedback.

Q: The then head of the European Commission (EC) delegation to Malaysia was ticked off when he spoke out against the New Economic Policy. He was said to be interfering in our internal affairs. Will you condone any sort of feedback from heads of foreign missions based here?

A: You must be referring to Mr (Thierry) Rommel. I think in my entire government service, which has been considerably long, I have not come across someone who is an ambassador here to be openly criticising the policy of the host government.

However unacceptable a policy is, an ambassador should not opine on it publicly. He should confine himself to his diplomatic work and good relations with us. But if he finds that certain things are so obnoxious, then we have the desk, we have the normal meetings with the Foreign Minister, there we can patch it up. We have told all our ambassadors overseas never to fall into the Rommel tendency.

Q: As the former Culture, Arts and Heritage Minister, could we expect you to pursue cultural diplomacy?

A: Certainly. As you recall under the Asean Charter, there are three main pillars – political and security, economic approach, and social and cultural. So naturally, diplomacy will be that much more effective if we understand the culture of each country. With China, for example, we have good cultural exchange, and with Singapore and all other Asean countries. With the creation of the Asean Community, we will be putting culture at the forefront.

Therefore, you are right that as I have been the Culture Minister before, it is a plus point for me. The fact that the Asean leaders have themselves put culture in the forefront speaks volumes. In Europe, London is our window, and Paris. We have not gone far with the US yet, we hope to do that next year.

Q: Lastly, Datuk Seri, the former foreign minister was known to have complained that his globe-trotting put him at a disadvantage when it came to his Umno ambitions. Would you have any such qualms, now that you have filled his shoes?

A: It is true that we live off the suitcase (laughs). Well, it may have been so for my colleague, Datuk Seri Syed Hamid (Albar), but I don't think that this ministry is proven to be a hindrance to one's political ambitions. A case in point is Pak Lah himself, he was here for almost nine years, and he made it (as Prime Minister).

To me, Wisma Putra is a very congenial and constructive ministry for the nation. Having served the Government for almost three decades, that summation does not apply to me if I decide to imagine myself in other political capacities. In fact I think Wisma Putra is a very constructive ministry to go on to the other realms.

Of course, I could not accept (to be nominated to contest) the Commonwealth secretary-general's post, but thank God, I am now back in the old saddle.




Wednesday, April 30, 2008

Speech by former Malaysian Prime Minister on the occassion of PPTD dinner in 1981

UCAPAN
DATO' SERI DR. MAHATHIR BIN MOHAMAD
PERDANA MENTERI MALAYSIA
SEMPENA MAJLIS MAKAN MALAM TAHUNAN
PERSATUAN PERKHIDMATAN TADBIR DAN DIPLOMATIK (PPTD)
DI DEWAN NIRWANA, HOTEL HILTON, KUALA LUMPUR
PADA 27 DISEMBER 1981
=========================================================================


Yang Amat Berbahagia Tun Dr. Hussein Onn dan Toh Puan Suhailah; Yang Amat Berhormat Dato' Musa Hitam Yang Berbahagia Tan Sri Hashim Aman, Ketua Setiausaha Negara; Yang Berusaha Dr. Elyas Omar, Presiden PPTD; Dif-dif Kehormat; Tuan-tuan dan Puan-puan sekelian.

Assalamu'alaikum warahmatullahi wabarakatuh.Bagi pihak isteri saya dan diri saya sendiri, saya mengucapkan berbanyak-banyak terima kasih kepada Persatuan Perkhidmatan Tadbir dan Diplomatik, khususnya kepada Yang Berusaha Dr. Elyas Omar, Presiden PPTD, serta sekelian ahli-ahli Jawatankuasa PPTD kerana sudi menjemput saya ke Majlis Makan Malam Tahunan ini dan di atas penghormatan yang diberikan kepada saya.

2. Bagi saya PTD memberi erti pegawai-pegawai kanan yang bertugas sebagai pengurus dan eksekutif sebahagian besar daripada sektor awam. Anggota PTD merupakan sebahagian besar daripada mereka yang berkait rapat dengan prestasi jentera perkhidmatan awam. Oleh itu peluang untuk hadhir bersama-sama saudara-saudara sekelian di dalam Majlis seperti ini, merupakan satu peluang keemasan bagi saya untuk memperkatakan sesuatu. Walaupun semenjak saya memegang jawatan Perdana Menteri saya telah beberapa kali berpeluang pertama saya berpeluang bertemu dan berhadapan dengan pegawai-pegawai PTD dengan begitu ramai sekali.

3. Oleh itu, sukalah saya mengambil kesempatan ini untuk menyentuh sedikit sebanyak mengenai peranan dan tanggungjawab pengurus dan eksekutif. Apa yang saya sentuh hanya merupakan sebahagian kecil atau "the tip of the iceburg" dalam bidang pentadbiran dan pengurusan, iaitu bidang yang menjadi kemahiran saudara-saudara sekelian.Saya yakin, dengan pengetahuan dan pengalaman tentulah saudara-saudara sekelian dapat merenung perkara-perkara ini dengan lebih terperinci dan teliti.

4. Bagi saya terdapat dua model pemerintahan ataupun pengurusan. Model pertama ialah apabila kita begitu kagum dengan pencapaian kita hinggakan kita menjadi puas hati dan lalai hinggalah sesuatu keadaan membangunkan kita daripada khayalan. Model kedua ialah apabila kita sentiasa berpendirian bahawa apa yang kita capai adalah masih rendah jika dibandingkan dengan kemampuan dan kebolehan yang ada atau yang mungkin kita adakan yang mengakibatkan kita sentiasa berusaha untuk memperbaiki apa-apa jua yang kita buat. Yang membezakan kedua-dua model ini ialah dua perkara, pertama "sense of purpose," dan kedua ialah "sense of urgency." tekad, jelas tujuannya dan kita memberi keutamaan dan kepentingan kepadanya. Oleh itu, elok kita lupakan model pertama, iaitu apa yang boleh kita anggap sebagai "complacency model" yang akan menjadikan seseorang manusia sebagai individu yang tidak bermaya dan sesuatu bangsa dan negara sebagai bangsa dan negara yang mundur dan lemah.

Saudara-saudara sekelian.

6. Bagi saudara-saudara yang telah menjelajah dunia atau melawat negara-negara lain tentu bersependapat dengan saya menjadi rakyat negara ini. Bagi setengah negara, bukan sahaja hampir mustahil bagi rakyat asing untuk menjadi warganegara tetapi peluang-peluang untuk menyertai kegiatan ekonomi dan memperbaiki taraf hidup bagi sebahagian besar penduduk adalah begitu malap sekali. Lihat sahaja kepada kebanyakan negara dan kita tentu bersyukur bahawa rakyat kita, sebagai rakyat Malaysia tidak mengalami kebuluran yang sekarang menimpa berjuta-juta manusia, kita tidak dilanda malapetaka bencana alam yang meragut nyawa dan memusnahkan harta benda dan tanaman dengan luas dan besar-besaran.

7. Sebagai sebuah negara membangun yang kecil dengan masalah-masalahnya di tengah-tengah suasana politik dan ekonomi antarabangsa yang tidak begitu stabil, kita tidak dapat tidak mesti meletakkan "sense of purpose" dan "sense of urgency" sebagai dua penentu atau pertimbangan dalam semua tindakan kita, tidak kira sama ada dalam perkara dasar, perancangan ataupun pelaksanaan, dan tidak kira sama ada perkara itu kecil atau besar. Syukur, alhamdulillah, kita bernasib baik mempunyai berbagai sumber alam dan bahan mentah yang bernilai dan diperlukan oleh dunia, iklim kita baik dan dapat menyuburkan tanaman dan tumbuhan, situasi kita dari segi geografi membantu dalam kegiatan dan hubungan ekonomi kita. Jika kita insafi segala faktor-faktor yang saya sebutkan itu kita akan sedar bahawa kita mempunyai potensi dan segala kemungkinan untuk menjadi satu bangsa dan negara yang maju dan disegani umum. Faktor yang boleh menjadikan cita-cita ini sebagai kenyataan ialah kegigihan berusaha untuk memenuhi tujuan dan matlamat cita-cita itu dengan "a sense of urgency." 8. Semenjak saya memegang jawatan Perdana Menteri saya telah berulang-kali menegas dan menjelaskan betapa pentingnya usaha yang gigih dan dedikasi di dalam menjalankan kerja. Sifat-sifat ini bukanlah terhad kepada mana-mana pihak atau golongan malahan harus menjadi sifat dan keperibadian bangsa Malaysia moden. Oleh itu ciri-ciri ini juga semestinyalah menjadi ciri pengurus dan eksekutif moden tidak kira sama ada mereka berkerja di dalam sektor awam ataupun sektor swasta. Yang harus menjadi pendorong dan penggerak setiap rakyat ialah mutu usahanya dan tingkat pencapaiannya dalam melakukan sesuatu. Mutu usaha dan tingkat pencapaian yang tinggi harus memberi kepuasan yang tidak dapat dinilai dengan wang ringgit dan ganjaran material.

9. Pegawai-pegawai Kerajaan adalah pengurus dan eksekutif yang bertanggungjawab bagi menggerakkan jentera Kerajaan untuk mencapai matlamat-matlamat yang ditentukan. Kerajaan adalah pemegang amanah rakyat dan ia harus menjalankan tanggungjawab-tanggungjawabnya dengan cekap, licin dan bersih. Setiap pegawai Kerajaan, tidak kira sama ada ianya seorang pentadbir atau seorang pegawai profesional dan teknikal, harus mendukung hasrat yang saya sebutkan itu.Setiap pegawai dalam konteksnya adalah seorang pengurus dan eksekutif dan ianya tidak harus lupa atau lalai daripada tugas-tugas yang dikehendaki daripada seorang pengurus atau eksekutif. Seseorang pegawai mestilah memberi perhatian yang personal kepada tugas-tugas pengurusan seperti perancangan, pengawalan, pengawasan, pembangunan staff, kewangan, maintenance dan lain-lain. Saya menyebutkan perhatian personal kerana mengambil tindakan terhadap sesuatu kes atau fail dalam bidang kewangan misalnya tidak semestinya bermakna seseorang pegawai itu telah melaksanakan tugas kewangan kerana pelaksanaan tugas kewangan yang sempurna ialah dengan memberi kepentingan dan mengambil perhatian kepada setiap aspek kewangan dari segi perancangan, pelaksanaan, pengawalan dan pengawasannya.Tanpa konsep yang jelas mengenai tugas-tugas ini dan cara melaksanakannya yang kemas dan teratur, peralatan dan suasana moden mungkin tidak dapat menolong. Itulah sebabnya kadang-kadang sesebuah organisasi itu tidak putus-putus mempunyai masalah.

10. Seseorang pegawai juga mestilah mempunyai sikap untuk melaksanakan tugas-tugas ini dengan paling cekap dan licin. Ia harus belajar, harus membaca, harus meluaskan pengalaman supaya ia dapat menjalankan tugasnya dengan baik. Biarlah saya memberi satu contoh untuk membuktikan bahawa sebenarnya pengurusan adalah lebih merupakan perkara yang berasaskan "common sense." Misalnya bila saya membuat perhatian tentang kecantikan dan kebersihan ataupun "beautification and cleanliness," dengan senang sahaja kita dapat melihat sejauh mana prinsip "common sense" ini telah digunakan oleh anggota-anggota yang bertanggungjawab bagi melaksanakan tugas ini. Untuk mencantikkan tepi-tepi jalan, pokok-pokok telah ditanam. Di sini elok juga kalau pegawai yang berkenaan melengkapkan dirinya dengan membaca buku mengenai pokok-pokok dan sifat-sifat pokok-pokok tertentu dari segi penyakit dan penjagaannya dan meluaskan pengalamannya mungkin dengan bertanyakan kepada tuan punya-tuan punya "nursery" untuk mendapatkan panduan yang lebih praktikal.Saya sebutkan perkara ini kerana ada ketikanya pokok yang ditanam tidak teratur, ataupun pokok yang banyak menggugurkan daun ditanamkan di tempat yang banyak lalu lintas hingga menyusahkan pembersihan. Ataupun pokok yang memerlukan jagaan yang begitu teliti telah di tanam di tempat-tempat yang susah untuk dijaga. Ada kalanya mereka yang menyiram disuruh menyiram walaupun pokoknya telah mati.Ada ketikanya pokok-pokok yang digunting dengan begitu rapi untuk memberi kecantikan tetapi ranting-ranting yang dipotong tidak dibuangkan serta merta tetapi dibiarkan pula untuk menjadi "hiasan". Apabila mesin memotong rumput digunakan tempat-tempat yang sukar dicapai oleh mesin dibiarkan begitu sahaja untuk dihiasi oleh lalang ataupun rumput-rumput yang panjang. Saya boleh terus menerus menghuraikan tentang "common sense" dalam bidang kecantikan dan pembersihan ini. Begitu juga saya rasa saudara-saudara sekelian tentu dapat memerhati dan merasai "the state of the civil service" yang memerlukan tindakan kita bersama untuk memperbaiki keseluruhan jentera Kerajaan.

Saudara-saudara sekelian.

11. Saya percaya sekiranya setiap pegawai Kerajaan memberi kepentingan dan keutamaan kepada "sense of purpose," "sense of urgency," dan "common sense," dan melihat sesuatu suasana dan keperluan tugas dari kaca mata-kaca mata ini sudah tentu banyak yang akan dapat kita capai. Dengan ini barulah bermakna segala usaha memperbaiki sistem dan peraturan supaya perkhidmatan yang diberikan bertambah baik dan peralatan serta suasana kerja dan membantu dalam tindakan yang lebih berkesan. Saya harap pegawai-pegawai kanan yang berada di barisan hadapan, sama ada dalam perkhidmatan apa jua sekalipun, akan membuat interpretasi yang jelas dan membina daripada prinsip-prinsip yang dikehendaki bagi memandu menggerak keseluruhan anggota-anggota Kerajaan untuk memasuki dan mendukung era baru dalam usaha meningkatkan prestasi jentera dan kemampuan Kerajaan.

12. Perkhidmatan Tadbir dan Diplomatik Malaysia yang dahulunya dipanggil MCS adalah dianggap sebagai "elite service." Ungkapan ini mempunyai sejarahnya dalam sistem pentadbiran Kerajaan penjajah di mana terdapat unsur-unsur "tuan dan hamba." Selepas merdeka, dan dengan hasrat kita untuk membawa negara kita kepada satu tahap pencapaian yang setaraf dengan negara-negara maju dan tamadun-tamadun besar, konsep "elite" mestilah membawa erti kepimpinan yang berjiwa rakyat dan yang didorong oleh mutu pencapaian yang tinggi.Saya yakin, sekiranya setiap pegawai PTD melengkapkan dirinya dengan ciri-ciri yang saya sebutkan tadi dan seterusnya berusaha untuk meningkatkan kemampuannya bagi memberi perkhidmatan yang paling bermutu kepada negara, PTD akan menjadi "avant garde" yang membawa perubahan kepada satu perkhidmatan awam yang berpotensi dan dinamis. Saya ingin melihat fenomena ini berlaku dalam masa yang sesingkat-singkatnya.

13. Dengan pesanan dan harapan ini saya mengucapkan kepada saudara-saudara sekelian selamat maju jaya dan selamat berkhidmat untuk negara.

Wassalamu'alaikum warahmatullahi wabarakatuh.